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If you have any questions or need help with InstantFile, please feel free to contact us.

Email Contact

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Frequently Asked Questions (FAQ)

Q: How long are files stored?

A: All uploaded files are stored for 24 hours and then automatically deleted.

Q: Do I need to register?

A: No! InstantFile can be used freely by anyone without registration.

Q: What is the maximum file size?

A: Currently, you can upload files up to 1GB.

Q: Upload failed. What should I do?

A: Check if the file size exceeds 1GB and verify your internet connection. If the problem persists, please contact us via email.

Q: I lost my download link. Can I get it again?

A: Unfortunately, for security reasons, links cannot be reissued. Please upload the file again.

Q: What file formats are supported?

A: All file formats are supported. You can upload documents, images, videos, compressed files, and more.

Q: Can I delete uploaded files?

A: Manual deletion is not currently available, but all files are automatically deleted after 24 hours.

Report Issues

Found illegal or inappropriate content?

We are committed to maintaining a safe service environment. If you find problematic content, please report it immediately.

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Feature Suggestions

We welcome your ideas to make InstantFile a better service!

If you have suggestions for new features or improvements, please send them via email.

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Business Hours

Email Response Time: Within 24-48 hours on business days

Urgent Inquiries: Security or privacy-related urgent matters are handled with top priority

* Responses may be delayed on weekends and holidays.